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30-days product return policy

Withdrawal from the contract
1. The Buyer has the right to withdraw from the contract concluded on the Internet or over the phone without reason within 14 days of the delivery of the goods. But Koreashop offers cancellation within 30 days of delivery without giving any reason. In this case, it is necessary to send the letter of withdrawal from the contract (complaint form) to the e-mail address within the specified deadline. Instructions for exercising the Consumer's right of withdrawal from the sales contract together with the complaint form. Send the completed complaint form and the requested goods to the following address: 2120 Dunakeszi, Magdolna utca 40. If the consumer wishes to exercise this right, he must send the complaint form to the Seller's address no later than the last day of the specified period, or by post no later than the period on the last day of delivery to the Seller's address, at the address specified in the contact information. After communicating the withdrawal from the contract, the consumer is obliged to personally send or hand over the object of the withdrawal contract, with all documents - e.g. the original invoice, instructions for the goods and other documents that were delivered together with the goods, but no later than 14 days from the date of cancellation. The cost of returning the goods is borne by the Buyer. In case of cancellation within 14 days of the delivery of the goods, you are also entitled to reimbursement of the cost of delivery of the goods, in the amount corresponding to the cheapest method of delivery. In case of later withdrawal from the contract, we will only refund the purchase price of the goods. The stated amount will be returned to you immediately, but no later than within 14 days of cancellation, after the product has been returned. We will use the same payment method as you used to pay the purchase price, unless otherwise agreed.

2. The buyer is not entitled to withdraw from the contract if:

- the provision of the service, if the provision of the service began with the express consent of the Consumer, and the Consumer declared that he had received adequate information that by giving his consent, he would lose the right to withdraw from the contract if the consumer had given his express consent. provision of the service and if the service has been fully provided;
- sale of goods or provision of services, the price of which depends on the movement of money market prices, which the Seller cannot influence, and which may occur during the period of withdrawal from the contract;
- the goods were manufactured according to the Buyer's requirements, or the goods were adapted to personal needs (e.g. in the case of engraved packaging) and to the goods selected by the Buyer from the closed packaging, and which cannot be returned for hygienic reasons (e.g. cosmetics and other products that come into direct contact with the skin opening contact goods);
- goods that deteriorate or are damaged quickly;
- these are goods that can be inseparably mixed with other goods after delivery.

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